General

What is BASTUDIO?
A professional mobile application designed for professionals to document transformations with before & after images and create social media-ready videos.
Who is BASTUDIO for?
Beauty professionals, aestheticians, fitness coaches, interior designers, and anyone who want to showcase their work on social media platforms.
Is BASTUDIO available on my device?
Available on iOS (App Store), Android (Google Play), and as a web application at our website.
What makes BASTUDIO different from other photo apps?
Purpose-built for professionals with multi-angle capture, professional video generation with transitions, BEFORE/AFTER labels, and 9:16 social media format.

Getting Started

How do I create an account?
Download the app or visit our web app, register with your email, verify your email address, and start documenting cases.
Is there a free plan?
Eligible accounts can try one free photo or video export without a card. After that, a subscription is required for creating, editing and further exports. This is a one-time trial, not a monthly allowance.
What does the trial include?
Prepare your content in the editor and export one photo or video. Once that export succeeds, choose Starter or Pro to continue working. Failed renders do not use your trial, and saved projects are not deleted.

Features & Usage

How do I create a Before & After video?
Open any case, go to Video Studio, select your before/after images, choose a transition style, add labels and branding, then render your video in 1080p.
What video formats are supported?
All videos are rendered in 9:16 format (1080x1920) optimized for Instagram Reels, TikTok, and YouTube Shorts at 1080p quality.
Can I capture images from multiple angles?
Yes! The app supports front, 45-degree, and profile angle captures for comprehensive documentation.
How many transition styles are available?
8 professional transitions: pan, light, zoom, dip to black, dip to white, wipe, cross dissolve, and morph.

Privacy & Security

Is my data secure?
All data is stored in secure cloud storage (Cloudflare R2) with user-isolated storage. Images are organized within your account.
What about data privacy?
You are responsible for obtaining proper consent from individuals before capturing and sharing any images or videos. Please review our Terms of Service for details.
Who can see my images?
Only you have access to your cases and images. Data is stored in user-specific paths and requires authentication to access.

Billing & Subscription

How much does the subscription cost?
Starter is $19/month or $159 total billed annually: 10 combined photo and video exports per calendar month, 3 saved templates, and no website publishing. Pro is $49/month or $399 total billed annually: unlimited exports and saved templates, with website gallery included. Annual billing does not change the calendar-month quota. Eligible accounts can try one lifetime successful export before subscribing. Failed renders do not consume an export; downloading a completed output again does not count again.
How do I pay?
The current web/PWA subscription is paid through Stripe. Photo and video export currently require the web editor; native iOS/Android export and store purchases are not included as available features in this offer.
Can I cancel my subscription?
Yes. Open your subscription settings to manage billing through Stripe. Cancelling renewal normally retains access until the paid period ends; immediate cancellation ends access immediately. Failed or unpaid renewals block further exports. Contact support if you need help.
What happens to my data if I cancel?
Cancellation does not delete your saved cases. Account management and completed downloads remain available. After paid access ends, further creation, editing, photo/video exports and website publishing require an active eligible plan; Pro includes website gallery publishing.

Support

How do I contact support?
Email us at support@bastud.io or use our Contact page. We typically respond within 24-48 hours.
I found a bug. How do I report it?
Please email support@bastud.io with a description of the issue, your device type, and screenshots if possible.

Still have questions?

Our team is here to help. Reach out and we'll get back to you as soon as possible.

Contact Us